Merry Christmas!

Thursday, December 25, 2008

.... a very Merry Christmas to you and yours ...

MailFlow Testimonials

Friday, December 12, 2008

Here are a few of my favorite quotes from MailFlow users and industry analysts. Enjoy.

“MailFlow is an e-mail routing and tracking system that adds ‘intelligence’ to the process of collecting, distributing, answering, and tracking customer messages.”

Nelson King

“Before VisNetic MailFlow we did not know, at a glance, how many emails were received to which address and how long it would take to answer them. We needed more statistics, more information and your product gave us that."

Ken Anderson
Lowrance Electronics, Inc.

“I could not imagine running our business without VMF: our goal is to provide excellent responses to email requests as quickly as possible. With VMF agents never miss a message and management can track performance and review quality.”

Luca Trotta
Summer In Italy

“The incorporation of MailFlow into our business processes has enabled us to become recognized as the leader in our sector for customer support without the need to employ more staff.”

Craig Davis
Take A Break Away

VisNetic Mailflow's Cousin gets a Boost!

Thursday, December 4, 2008

Most of you are aware that offers a companion mail server product (VisNetic MailServer aka VMS) that compliments the MailFlow email customer service solution; providing a nice on-premise solution and alternative to Microsoft Exchange.  

Well, this week we've introduced V9.3 of VisNetic MailServer to the general public after a year+ of development and testing.  There are some great new features, bug fixes and performance enhancements that make VMS the premier POP3, SMTP, IMAP, and Groupware email server in the industry!  For a complete list of features and improvements take a look here.

Using VisNetic MailServer in conjunction with MailFlow lowers administrative overhead by allowing MailFlow admin's the ability to synchronize VMS email boxes (users) with MailFlow agents.  So - once a user's mailbox is created in VMS - the same credentials are used for that individual to log into MailFlow.  Also - MailFlow can use VMS for it email send and receive functions.

For complete information on VisNetic MailServer, visit the VMS home page located here.